FAQ

General

DETAILS
When and where will the festival take place?
Amnesia Rockfest will take place from June 22 to June 25 in the small town of Montebello, Quebec (Canada), located between Montreal and Ottawa. Although the event takes over the entire town, the main festival grounds are located at the marina. Camping is from the 22rd to the 25th, opening night is on the 22rd, the two main days are on June 23 and 24.

What is the Amnesia Rockfest?
The most awesome festival in the world, nothing less. 2017 will be the 12th edition!

Is Rockfest an all ages event?
Yes, Rockfest is an all-ages event. Children aged 10 years and younger are admitted for free when accompanied by an adult with a valid weekend pass. Due to the limited amount of space available in the VIP areas, every person admitted to this area must hold a valid pass, including children.

What happens if it rains?
The festival goes on, rain or shine. In the worst case scenario, it’ll be like Woodstock ’94 all over again!

Do I need a wristband even if I don’t want to watch the shows?
Yes, you will need a weekend pass.

Festival grounds

DETAILS
What are the prohibited items?

  • Alcoholic beverages (brought from outside). Each beer you purchase from the official Rockfest bars is a direct investment for the 2018 lineup!
  • Food and beverages (brought from outside)
  • Illegal drugs and drug paraphernalia
  • Bags, backpacks, lunchboxes, coolers, large purses
  • Lawn chairs
  • Animals
  • Bikes
  • Fireworks
  • Beach balls, soccer balls, etc.
  • Skateboards
  • Video equipement, professional photo equipement, and audio recording equipement.
  • No items intended for sale/promotion
  • Any object that the security staff might find unsuitable or that may cause bodily injury.

There won’t be a coatcheck, so please leave these items in the car or at home.

Am I allowed to leave and re-enter the site during the event?
Yes, we’re cool enough to allow re-entry if you leave the site.

At what time does the gates open?
6pm on the Thursday (to be confirmed), 11am on the Friday and Saturday.

Where can I leave my stuff during the shows if I don’t want to carry them with me? (ex : lockers?)
There won’t be any coatcheck or lockers on site.

Can I do debit/credit transactions on site (ATM machine)?
There will be ATMs on site. There is also a Desjardins cash register and a National Bank in Montebello.

Are animals allowed on site?
No.

Are cameras allowed on site?
Yes, but professional equipement is prohibited.

Are “camelbaks” allowed on site?
No.

Can I bring a big purse on site (so I can carry some items)?
No.

Are kids allowed?
Yes. Children aged 10 years and younger are admitted for free when accompanied by an adult with a valid weekend pass. Due to the limited amount of space available in the VIP areas, every person admitted to this area must hold a valid pass, including children.

Can I bring food/beverages on site (hypoglycemia)?
Please contact us to make an arrangement.

Will the marina be open?
The marina will only be accessible for the people who will arrive by boat. The general public won’t be allowed to access the marina.

Will I be allowed to swim at the marina?
No, because of the site layout, as well as security reasons. Also, city law prohibits swimming at the marina. On the other side, you can put your swimsuit on and enjoy the water at other places in Montebello and at the city swimming pool.

Will the site be accessible for disabled people (bathrooms, platform)?
Yes.

Tickets

DETAILS
Does a weekend pass include access to parking and campsites?
No, camping and parking aren’t included with the purchase of a weekend pass (both VIP or regular).

When will the tickets be on sale?
They are already on sale!

After my purchase, will I receive a ticket or a wristband?
There’s no tickets this year, you’ll be getting wristbands only. Wristbands bought online will be mailed starting in March and April. Wristbands bought in an Amnesia store will be given to you in person.

Can I wear my wristband before the event?
No, you can’t wear it before the festival starts nor before you arrive on site. Any broken or modified wristband will be declined and you won’t be able to get in. Same thing if the chip is deactivated.

How long after my purchase should I receive my wristband(s)?
Wristbands bought online will be mailed starting in March and April.

If I don’t own a credit card, how can I buy my tickets online?
You can use someone else’s card. Please don’t steal.

Am I allowed to resell my weekend pass or buy one from someone else?
No, reselling is not allowed. Also, because there’s a chip in your wristband, we truly recommend you not to buy from a scalper as the chip might be deactivated or invalid. If it’s the case, you won’t be allowed to come see the awesome shows. At your own risk!

Can I share my weekend pass with my friend?
No, wristbands can’t be taken off once you’ll put it on. It is strictly forbidden to share.

Will day tickets be available?
No, we only sell weekend passes.

What if the ticket purchase transaction doesn’t appear on my bank statement, is it normal?
Please write to to [email protected] to make sure everything is alright.

Why does the ticket price change during the transaction?
Because of the administration fee, taxes, service charge and shipping.

Can I get a refund on my ticket purchase?
No, all sales are final, no refunds, no exchanges.

Camping

DETAILS
When will the camping go on sale?
They’re on sale now!

Does the purchase of a camping site allow me to see the shows?
No, camp sites and weekend passes are sold separately.

Can we purchase a campsite without having a weekend pass?
No, you will need a weekend pass wristband to enter the campground and the town of Montebello during the entire weekend.

Do we need to buy a camping pass for every person that will sleep on the same lot?
No, only one camping pass is needed per lot.

How many people can sleep on the same lot?
The maximum is 4 people for General Camping and VIP Camping. There’s no limit for the RV Camping.

How many tents can we have on the same lot?
Only one tent per lot. It needs to respect the lot size (15’x15’).

In which zones are the RV’s allowed?
RV’s, recreational trailers and trailer-tents will only be permitted in the new RV Camping.
All info is available here!

Can we park our car on the campground?
No, vehicles are not allowed on the festival’s official campgrounds, aside from the vehicules towing recreational trailers and trailer-tents in the RV Camping. You can purchase a parking pass for the official parking.
It is sold separately.

Even if we’re not allowed to do fires, can we use a grill to cook food?
Yes.

Are glass containers allowed on site?
No.

Can we bring our own alcohol/food on our camp site?
Keep in mind that each beer you purchase from the official Rockfest bars is a direct investment for the 2018 lineup!

Where can I take a shower?
There will be pay-showers on site (free for VIP campers).

When can we set up our tent or RV?
Camping will open on the Thursday at 9am.

When do we need to leave the camping zones after the festival?
You need to leave on the Sunday afternoon at the latest.

Where can I park my car?
Parking info is available here !

Parking

DETAILS
Where can I park my car?
2015 parking info will be announced in March.

Can I go in and out with my car during the weekend if I have an official festival parking pass?
Yes, but we ask to limit it to emergencies.

Are the official parking sites secure?
Although all sites will be under supervision, we hold no responsibilities in cases of damage or break ins.

Is it possible to purchase a parking pass online without purchasing tickets on the same order?
Yes.

Are the festival parking passes refundable?
No, all sales are final.

Can I sleep in my car if it is parked in the city streets?
Yes.

Shuttles

DETAILS
How much do shuttle trips cost?
In order to cover the bus rental costs, there will be a $3 fee per person, per trip.

What’s the shuttle schedule?
Shuttles will operate on the Thursday from 6pm to 3am, then on the Friday and Saturday from 9am to 3am.

Where will the shuttles stop?
There will be stops at the high school in Papineauville (378, Papineau Street), at the Metro in St-André-Avellin (110, Main Street) and at the church in Fassett (64, Main Street).

Artist submissions

DETAILS

Press requests

DETAILS
Where can we submit a press request to cover the event?
You can apply online here.

Can I be a volunteer photographer?
No.

VIP Packages

DETAILS
Do the VIP packages include parking and camping?
No, the packages do not include parking nor camping. It’s sold separately.

Street Team

DETAILS
Who may I contact to join your street team?
Join our facebook group

Can I get free tickets in return for promotion?
Unfortunately not.

Lineup

DETAILS
When will the schedule be released?
In the weeks prior to the festival.

When will the full line up be available?
Generally in February or March

Are any of the bands on the official flyer going to take place in the indoor shows in the days before the festival?
No, all bands shown on our admat are performing on June 23 or 24 on one of our outdoor stages, aside from a few bands playing on the 22nd.

Transportation

DETAILS
Is there any organized trips to Montebello?
Yes, there will be official Rockfest buses.
Click here for our transportation options.

Is public transportation offered in Montebello?
Yes, there will be official Rockfest buses.
Click here for our transportation options.